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Series Recognition Ceremony
Once an employee completes the required hours/modules for a Series, he or she is recognized and awarded a certificate at OD & Training’s Series Recognition Ceremony. Each employee will receive an invitation for themselves and their manager to attend the breakfast celebration. At the Series Recognition Ceremony, the certificates are presented by Vice President Merck. Each employee receives a photo capturing the certificate presentation.
The Series Programs include:
Emerging Leader
Emerging Leader is OD & Training’s newest original series. This four day course, based on Mark Sanborn’s You Don’t Need a Title to be a Leader, is open to all aspiring leaders in the UCF community. The book shows how each of us can be leader in our daily lives and make a positive difference, whatever our title or position. A small sampling of the topics covered include:
- The six skills all leaders use to create results.
- What gives you “power with people” (so you won’t need “power over people”)
- Practicing behavioral interviewing techniques and frequently asked interview questions.
- Creating / Revising your cover letter and resume, dressing for success, and what to bring to the interview.
If you desire to be a positive difference maker – whether you have a leadership title now, or are looking for one in the future – you will benefit from this new series. A one-time materials fee of $30 can be paid by interdepartmental transfer or personal check. This fee includes all materials provided during the class as well as a copy of the book.
To attend this series, register now!
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Leadership Excellence Series
Leadership Excellence is a series based on John Maxwell’s
book and video series The 21 Irrefutable Laws of Leadership.
The series is designed to help individuals develop their leadership
skills through self-awareness, reflection and activities. Open to
all faculty and staff, the series has a one-time $50 materials fee,
charged to the participants’ departments by Interdepartmental
Transfer (initiated by our office). Each participant will receive
a hardback copy of John Maxwell’s 21 Irrefutable Laws
of Leadership book. In addition to the 21 Laws, this series
also integrates the following topics:
- Change Management: Learn about your ability
to anticipate and respond effectively to change. Develop 'change
agent' skills that enable you to lead others in implementing actions.
- Situational Leadership: Establishing goals
and objectives within a work team by using the most appropriate
leadership style for the situation and people involved.
- Emotional Intelligence: Emotional intelligence,
often referred to as EQ, is a set of abilities that lets you form
optimal relationships with yourself and others. And research shows
it can be a far better predictor of life success than IQ. Emotional
intelligence includes these components: Self-awareness, Self-regulation,
Self-motivation, Empathy, and Social skills.
To attend this series, register
now!
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Star Series
This customized series focuses on giving you the tools to provide
outstanding customer service. It is designed to be customized by
each individual participant according to his/her needs and goals.
The employee selects and attends workshops noted with a star**.
Once an employee has completed 20 hours of Star Series modules,
he or she is recognized as a "Star Performer". The Star Series is open to all UCF employees.
The cornerstone of the series is the "Reach for the Stars" module which is offered at least once every semester. Other modules
are introduced and continued, revised, or discontinued as the workplace
dynamic dictates each semester. Other workshops that earn Star Series
credit include:
- Time Management: Accomplishing More
- Conflict Resolution
- Coping with Difficult People
- Focus on the Customer
- Getting Organized
- and many more!
Look for the ** by the workshop name and register
today!
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Supervisory Skills Series
This 32-hour program introduces the day-to-day aspects of supervision,
as well as the basics of effective management practices and techniques.
It is intended for new and seasoned supervisors. It includes core
supervisory and leadership skills with UCF-specific procedures and
guidelines. The workshops are facilitated by subject matter experts
from the UCF campus.
Normally designed in four 8-hour days (meeting once a week), the
series also can be configured to meet a department’s scheduling
requirements. The series is open to all UCF faculty and staff, with
the only cost being a one-time $50 materials fee charged to each
participant’s department by way of an Interdepartmental Transfer
(initiated by our office).
The 11 modules of this interactive, hands-on series are:
- The Leader's Role: Focus on leadership roles,
qualities, effective management styles, and strengthening cultural
diversity.
- Personalities at Work/MBTI: Recognizing and
effectively managing the various behavior styles that affect the
workplace. This workshop is based on the Myers-Briggs Type Indicator.
- Workplace Communication: A discussion of the
fundamental skills of communication, plus a special focus on how
to communicate assertively.
- Coaching and Counseling: Developing a positive
attitude within the team. Also introduces an effective coaching
model.
- Business Writing: Provides a review of the
basics of written communication.
- Employment Law: Provides an understanding of
the various laws affecting the workplace, and how to legally and
responsibly respond to various situations surrounding those laws.
- Time Management: An in-depth look at time management
and how personal planning, scheduling, and prioritizing can add
to productivity. Also includes some tips for delegating, and how
to deal with common "time wasters."
- Leadership and Customer Service: An introduction
to the customer service initiative on campus and the role leaders
play in ensuring service excellence.
- Constructive Discipline/Performance Appraisals:
Focuses on using progressive discipline as an optimum management
tool; provides an understanding of specific UCF rules and procedures.
Provides a review of UCF's Performance Appraisal procedure. Also
covers the merits of setting goals, tracking performance, and
evaluating fairly.
- Team Building: Learn to give employees the
responsibility and the authority to work more effectively as individuals
and as diverse team members.
- Interviewer Certification: Learn the UCF hiring
process, and how to utilize behavioral interviewing techniques,
while practicing affirmative action and avoiding discrimination.
To attend this series, register
now!
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Train the Trainer Series
A series designed for teachers, trainers, and facilitators, seats are reserved for those who train in their current positions. This four day series offers tips and secrets to help you improve your teaching style. You’ll learn how to:
- Appeal to all learning styles
- Manage group dynamics and difficult participants
- Design effective, interactive workshops
- Facilitate to generate enthusiasm & enhance learning
- Improve & measure learning retention
- Create appealing visuals, handouts, & PowerPoint
Upon completion of all modules, participants will earn the “Certified Trainer” status. A one time materials fee of $20 is assessed to participant’s department by way of an ID transfer.
Prerequisite: In order to be eligible for this series, you must have completed the Myers-Briggs Assessment with our department in the last two years.
To attend this series, register now!
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TeamWork Series
The TeamWork Series is designed to identify, discuss and build a successful team. It is based on John Maxwell’s book and video series The 17 Indisputable Laws of Teamwork . We then apply Maxwell’s laws to applications within your unique work environment. Open to all departments, the series has a one-time $50 materials fee per person. The fee is charged to the departments by way of Interdepartmental Transfer (initiated by our office). Each participant will receive a hardback copy of John Maxwell’s The 17 Indisputable Laws of Teamwork book, along with other assessments and materials.
This series will be customized to your team needs, and can also incorporate the Myers-Briggs Type Indicator to increase team effectiveness, and/or The Thomas-Kilmann Conflict Mode Instrument to assess how individuals handle conflict, particularly their individual style--and how to apply the mode that is most appropriate for certain situations.
To request the TeamWork Series for your team, call or email us at (407) 823-0440 or od&training@mail.ucf.edu.
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Last modified: 3 December 2007
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