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The Employee Assistance Program, provided by Horizon Health,
is there to help, in strictest confidence, when the stresses of
life, family, and finances become too great.
The University recognizes that at times personal problems away from
the work scene interfere with an employee's work performance and
has established an Employee Assistance Program (EAP) to offer regular
employees (EAP services are not provided to OPS employees) and immediate
family members who live in their household (as defined by the State
Health Insurance Program) an opportunity to resolve any personal
problem which may jeopardize either personal well-being or work
performance. The University has contracted with an independent professional
firm, Horizon Health, which specializes in confidential consultations
to provide services at no charge to eligible employees and family
members.
Through the EAP, employees are provided with experienced, professional
counselors who help with virtually all types of personal problems,
such as
- financial
- alcohol/drug abuse
- psychological
- job burnout
- stress
- child concerns
- marital issues
- adult dependent care
UCF makes this service available to eligible employees and family
members so that they can take action to resolve problems before
they get out of hand. Total confidentiality and anonymity is provided
to those who call the EAP directly for consultation. In fact, no
two UCF employees will ever be scheduled such that they would see
each other in the EAP waiting rooms.
Employees are encouraged to learn more about the EAP and make use
of this program if they or an immediate family member of their household
would like professional help in dealing with a personal problem.
Horizon Health may be reached at (407)788-8822 or (800)272-7252.
TDD phone numbers are available, which will be directly answered
by a counselor. The numbers are (407) 788-1186 if you are in the
(407) area and 1-888-883-2017, internationally. They also have VCO
and HCO capabilities. Please only use these numbers if you are hearing
or speech impaired.
Last modified: 15 October 2008
Human Resources Webmaster
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